It's always packed outside of the arrivals gates at an airport, but the departures gates are usually clear. Get your party to pick you up at departures instead of arrivals. It saves lots of time and frustration.
If that isn't possible, check to see if there is a cell phone waiting lot at the airport you are flying in to (or picking someone up from). You can often sit there for free until the person calls to say they are outside.
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